AT&T Giving Consumers The Runaround Over Secret $10 DSL

“AT&T is required to offer a $10 DSL option to those consumers who are in AT&T’s 22 state coverage area and who have not previously subscribed to AT&T DSL. This requirement is part of concessions made to the FTC so that AT&T could merge with BellSouth and take over Cingular.Getting AT&T to actually sign you up for the plan, however, may be more difficult. We’ve been hearing that consumers who try to sign up for the plan are getting a sales pitch for a more expensive plan, hung up on, transferred to the switchboard, etc.”

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