Archive for the ‘Verizon’ Category

Government Awards $20B Telecom Contract

May 31, 2007

“Five companies — AT&T Inc., Level 3 Communications, Verizon Communications Inc., Qwest Communications International Inc. and Sprint Nextel Corp. — on Thursday were awarded a federal telecommunications contract worth up to $20 billion over 10 years.

Getting on the so-called Networx Enterprise contract is the first step. The winners must now compete with each other to win business from agencies looking to improve their voice, data and other telecom services.

It’s the second telecom contract awarded by the General Services Administration in about two months.”

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Verizon Voice Activated Call Routing

May 6, 2007

“Beyond personal use, thinking of company customer service inbound call handling, this could be a friendly way to handle tiered service levels (opposed to punching in some user ID or code). For example, in the airline industry, a voice recognition differentiator that identifies Platinum members could pass them to the agent that gets a call every 5 minutes instead of every 30 seconds.”

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Tivo Launches Remote Scheduling With Verizon Wireless

March 15, 2007

Figures, since I just switched to Cingular.  Those rollover minutes are tough to beat though. 🙂

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